Hertz in Delray Beach and Ron (the assistant manager) have earned my business and loyalty. Ron has been the most professional and courteous employee I've met in a long while. The customer service is excellent! Go see Ron.
The car radio was "stuck" on AM, I was unable to change to FM, and User's Manual had no entry for "Radio", or if there was an entry for radio, it was well-hidden. Also, Sonata headlight controls were not intuitive, and I wasted time after dark to get the headlights on. These are observations about the Sonata, not about Hertz. Message: I should have exercised headlights and radio with Hertz rep before driving away with one key (not two).
Great people,fast reliable service. Close to bus stop. Way less than airport prices. I took the tri rail from airport was easy access to car rental.
I was handed two keys (hard-wired together; I hesitated to literally break chain between the two keys). After I drove away, I realized I should have asked "why two (2) keys ?".
Hertz location and car were fine and price was reasonable. The car itself, a Hyundai Sonata drove well.
Great Service fr manager Harvey.
I was charged nearly $50 for using the turnpike on 2 separate days. Hertz did not tell me that buried in the contract is a statement which says you will be charged $5 for all the days you have the car if you ever use a toll road. Complete scam.
Hertz is a US Car Rental based in Delray Beach, Florida. Hertz is located at 600 SE 5th Ave, Delray Beach, FL 33483, USA.
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